Step-by-Step Resolution for Nonfunctioning Headphones on Your Windows 11 PC or Laptop

Step-by-Step Resolution for Nonfunctioning Headphones on Your Windows 11 PC or Laptop

Donald Lv12

Troubleshooting Tips for Non-Functional Corsair HS35 Mic on Windows PCs – Solution Found

The Corsair HS35 mic is a good-value product but it might be frustrating when it suddenly stops working sometimes. If you’re having the same issue, we have a few solutions that might work for you!

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If you click on a link and make a purchase, I may receive a commission at no extra cost to you.

Try these fixes

Before trying the fixes below, you should have a simple check first:
Make sure your headset is not muted on the left earcup.
Replug the mic (removable) on your Corsair HS35 headset.
Check if your device’s ports are clogged by dust or obstacles.
If you’re using a Desktop PC, try both the front and rear 3.5mm jacks.

You may not need to try them all; just work your way down the list until you find the fix that works.

  1. Allow access to your microphone on your PC
  2. Check the audio settings
  3. Update your sound card driver
  4. Reinstall the Corsair headset and iCUE software
  5. Use a USB audio card
  6. Seek technical support or after-sales service

Fix 1 – Allow access to your microphone on your PC

If your Corsair HS35 is not activated in the Window settings, your PC will lack the access to your microphone and so the mic just won’t start to work at all. Follow these steps to allow access to your microphone:

  1. Press theWindows + I keys to open Windows settings, then selectPrivacy .
  2. SelectMicrophone on the left panel, then click theChange button to see if the toggle isOn in the pop-up menu. If it isn’t, change the toggle to On.
  3. Check to see if the toggle in theAllow apps to access your microphone section is turnedOn . If it isn’t, change the toggle to On.

Try your mic to see if it’s working now. If it isn’t, move on to the next fix.


Fix 2 – Check the audio settings

Sometimes your computer’s audio settings might be messed up because of frequent or erroneous operations. In this case, you should try the steps below to configure the audio settings.

  1. Right-click thevolume icon on the task bar and then selectSounds from the mune that appears.
  2. Under theRecording tab, check to see if your headset microphone is set to disabled. If it is, right-click on it and selectEnable . (If your mic is not the default device, clickSet Default to set it as default)
  3. Right-click the headset microphone again and select Properties.
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4. Under theLevels tab, move the slider to the highest value and then clickOK to save your settings.

If this fix doesn’t give you the luck, try the next below to update your audio drives.


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Fix 3 – Update your audio driver

The mic not working problem may also occur if you are using the wrong audio driver or it’s out of date. Therefore you should update your audio driver to see if it fixes your problem.

You can manually install the most recent driver from your PC manufacturer’s official website or from the Corsair download page . But if you don’t have the time, patience or skills to update the driver manually, Driver Easy can do it for you.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee):

  1. Download and install Driver Easy.
  2. Run Driver Easy and click theScan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click theUpdate button next to the flagged audio driver to automatically download and install the correct version of that driver (you can do this with the FREE version).
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Or clickUpdate All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (This requires the Pro version ).

4. After updating your audio driver, restart your PC for the trick to take effect.

ThePro version of Driver Easy comes with full technical support. If you need assistance, please contactDriver Easy’s support team at support@drivereasy.com .


Fix 4 – Reinstall the Corsair headset and iCUE software

When you have problems using your microphone, you can try reinstalling your Corsair headset and the iCUE software. This will enable your computer to reload data from your Corsair headset and resolve the conflict between your PC and the iCUE software. Here’s how it’s done:

  1. PressWindows + X keys to open the quick access menu and selectDevice Manager .

  2. Click on theAudio inputs and outputs to expand the category, right-click your Corsair device and then selectUninstall device .

  3. ClickUninstall in the confirmation box that pops up.

  4. Press theWindows + R keys to open the Run command. Type**appwiz.cpl** in the text box and clickOK .

  5. SelectiCUE and then clickUninstall .

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6. ClickYes in the confirmation box.

  1. Restart your PC and replug your Corsair headset into your computer.
  2. Relaunch the iCUE software. You can click here to download the latest version of iCUE.

If this method doesn’t work, then try the one below.


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Fix 5 – Use a USB audio card

If your computer’s sound card is defective or if your laptop/desktop system has a faulty 3.5mm audio port, the Corsair HS35 mic may not be able to work properly. If that is the case, you might think about using a USB Audio Card, which is an external sound device that can bypass problems in your built-in sound card and regain the audio function for you .

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Fix 6 – Seek technical support or after-sales service

If you’ve tried all of the above fixes and still can’t get your mic boom to function, the issue could be with your headset rather than your computer.You can try connecting your headset to another PC ; if it’s still not working, there may be an issue with your Corsair Mic. In this situation, you should contact Corsair for support or have your headset serviced.


That’s it – hopefully the six fixes we have here can help you resolve your Corsair HS35 mic not working problem. If you have any other solutions or ideas for this problem, please leave a comment below and share them with us!

Also read:

  • Title: Step-by-Step Resolution for Nonfunctioning Headphones on Your Windows 11 PC or Laptop
  • Author: Donald
  • Created at : 2024-10-31 21:59:57
  • Updated at : 2024-11-05 04:28:46
  • Link: https://sound-issues.techidaily.com/step-by-step-resolution-for-nonfunctioning-headphones-on-your-windows-11-pc-or-laptop/
  • License: This work is licensed under CC BY-NC-SA 4.0.